{"id":9529,"date":"2011-11-30T05:22:56","date_gmt":"2011-11-30T11:22:56","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/?p=9529"},"modified":"2014-10-17T18:19:53","modified_gmt":"2014-10-17T23:19:53","slug":"results-oriented-work-environment-and-waste","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/results-oriented-work-environment-and-waste\/9529\/","title":{"rendered":"Results Oriented Work Environment (ROWE) and Waste"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>We&#8217;re pleased to have\u00a0David Kasprzak as a guest writer today. In his article, he explains the concept of Waste, as understood in Lean Manufacturing and the <a title=\"how is lean different from toyota production system\" href=\"https:\/\/staging.opexlearning.com\/resources\/art-smalley-difference-between-toyota-production-system-and-lean\/14679\/\">Toyota Production System<\/a>, but he takes it further by explaining the concept of waste within the context of Results Oriented Work Environment (ROWE).<\/p>\n<p>As a sneak peak, would you agree or disagree with the maxim:<\/p>\n<blockquote><p>For Many, Just Showing Up to Work is <a title=\"learn about the waste of overprocessing\" href=\"https:\/\/staging.opexlearning.com\/resources\/waste-overprocessing-everywhere\/14376\/\">Waste<\/a>.<\/p><\/blockquote>\n<p>Read more about David after the article.<\/p>\n<hr \/>\n<p>To most workers, Lean initiatives (and other improvement efforts) suffer from a critical flaw  that you are supposed to engage in them only once you get to work.\u00a0 What isn&#8217;t addressed is that a lot of waste might come from just showing up.<\/p>\n<p>What if, instead of attendance, we focused only on the results?\u00a0 What if where you work was irrelevant as long as the work got done?\u00a0 What if meetings were optional, hours were idiosyncratic and people were allowed to manage their effort, to be measured just on the results?\u00a0 What if we didn&#8217;t need to be baby-sat 40 hours a week?\u00a0 What if we trusted people to do their assigned tasks and just got out of the way?<\/p>\n<p>That sounds like a lot of time spent on finding ways to keep people utilized\u009d would end.\u00a0 Or, in other words, a lot of waste eliminated and the ultimate in respect for people achieved  so much so that people are respected to the point of being trusted.<\/p>\n<p>Enter ROWE, the Results-Only-Work-Environment developed at Best Buy corporate Headquarters in Minneapolis.<\/p>\n<p>The ROWE environment demands a relentless focus on one thing: The work.\u00a0 What else does your customer require?\u00a0 Do you need to be in the office at 9:15?\u00a0 What is the difference between 9:15 and 8:55 anyway  in terms of results?\u00a0 Does your customer value your physical presence, or the outputs you generate?\u00a0 Does your act of taking up space in a specific location add value?<\/p>\n<p>Usually, it does not.<\/p>\n<p>So, if value isn&#8217;t created by your presence in a specific location, for a specific duration, then you can choose to create value from anywhere, at any time, right?\u00a0 That&#8217;s what the creators of ROWE came to understand  value is independent of location.\u00a0 Value creation is also completely independent of time.\u00a0 In a ROWE, time spent working is irrelevant.\u00a0 It simply doesn&#8217;t matter how long you work, or how short.\u00a0 It&#8217;s just about getting the work done.\u00a0 Or, in other words, it&#8217;s about the value you produce  not the time you spend in producing it.<\/p>\n<p>ROWE focuses on the elimination of Sludge  the negative attitudes that keep people justifying, rationalizing and accepting each others&#8217; (and their own) judgments of others based on the time they are putting in, and where they do it.\u00a0 Or, in other word, Waste\u009d &#8211; time spent doing an activity that no one wants  which includes gossip and finger-pointing that burns up time and energy and causes work to become a burdensome, panicked, boring chore to be survived rather than enjoyed.<\/p>\n<p>The parallels with waste, value, and the elimination of Muri in the work environment, all familiar concepts to Lean thinkers, are clear.\u00a0 It makes me wonder if it&#8217;s time to re-think what waste and value mean, and to develop an understanding of how the way we conceive of work is woven into the lives of the people doing the work, too.\u00a0 After all, shouldn&#8217;t work be something you do, not someplace you go?<\/p>\n<hr \/>\n<h2>About David Kasprzak<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-9530\" style=\"margin: 5px;\" title=\"David\" src=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2011\/11\/David.png\" alt=\"David Kasprzak, results oriented work environment\" width=\"210\" height=\"210\" srcset=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2011\/11\/David.png 300w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2011\/11\/David-100x100.png 100w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2011\/11\/David-150x150.png 150w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2011\/11\/David-50x50.png 50w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/>In order to create a forum for Discussing management excellence and the pursuit of work and life synthesis,\u009d David created the <a title=\"david kasprzak\" href=\"http:\/\/myflexiblepencil.com\/\">My Flexible Pencil<\/a> blog. On his blog, David addresses both workplace and family situations by applying ideas derived from Lean, Project Management, Organizational Behavior and his Master&#8217;s-Level education in Political Science and Business Administration. He has authored guest posts for several lean and project management blogs, frequently contributes to Linked In Q&amp;A and Discussion forums, and his comments on the Harvard Business Review article Lean for Knowledge Work\u009d will be published in the magazine&#8217;s December print edition.<\/p>\n<p>While working as a cost &amp; schedule analyst for over 10 years in the Defense and Government industry for organizations such as the DEA, CSC, BAE Systems, and Raytheon, David realized that the sources of either good or poor performance usually rested in the habits, practices and mindsets of both the leadership and the led. As a result, he turned his attention away from a strict focus on metrics and towards the people side\u009d of improvement. This shift in focus began his journey towards developing a deeper understanding of the relationship between personal enjoyment and organizational success<\/p>\n<p>His vision is for a new paradigm of work to become the norm, in order to bring a sense of humanity to the workplace and make personal fulfillment the means to profitability, rather than something that gets in its way. Currently, he continues to work in program controls while authoring his blog and attempting to create his own work\/life synthesis.<\/p>\n<p>David lives near Nashua, NH with his wife and 2 sons. He can be contacted via email at david@myflexiblepencil.com.<\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>We&#8217;re pleased to have\u00a0David Kasprzak as a guest writer today. In his article, he explains the concept of Waste, as understood in Lean Manufacturing and the Toyota Production System, but he takes it further by explaining the concept of waste within the context of Results Oriented Work Environment (ROWE). As a sneak peak, would you [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":9530,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[16],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Results Oriented Work Environment (rowe)<\/title>\n<meta name=\"description\" content=\"Can one reconcile results oriented work environment (ROWE), with lean six sigma?\" \/>\n<meta name=\"robots\" content=\"noindex, follow, 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