{"id":471,"date":"2008-02-25T23:28:20","date_gmt":"2008-02-26T06:28:20","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/471\/abraham-lincoln-on-genchi-genbutsu"},"modified":"2016-11-30T02:49:46","modified_gmt":"2016-11-30T07:49:46","slug":"abraham-lincoln-on-genchi-genbutsu","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/abraham-lincoln-on-genchi-genbutsu\/471\/","title":{"rendered":"Abraham Lincoln on Genchi Genbutsu"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>A great <a title=\"what is genchi genbutsu or in english, go and see\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\">Genchi Genbutsu<\/a> Example is Abraham Lincoln and <a title=\"lean leadership example from taiichi ohno\" href=\"https:\/\/staging.opexlearning.com\/resources\/taiichi-ohno-on-lean-leadership\/9274\/\">Leadership<\/a>. This article shows how he applied &#8220;go and see&#8221;.<\/p>\n<p>I just finished reading the book Lincoln on Leadership. I found it to be an excellent book, highlighting the leadership lessons that made Lincoln one of the most revered and respected people in the world. I highly recommend this book.<\/p>\n<p>Abraham Lincoln&#8217;s life, in my view, was a personification of the Toyota Way &#8212; his respect for people, his personal tutoring of his followers through effective use of ambiguity and the Socratic approach, and his common sense &#8212; all pleasantly reek of Toyota.<\/p>\n<p>To highlight how Lincoln&#8217;s demeanor and leadership style captures some of the essence of the Toyota Way, I want to share his general approach with people and how that is really a manifestation of Toyota&#8217;s principle of Genchi Genbutsu.<\/p>\n<h2>Get Out of the Office<\/h2>\n<p>Lincoln once fired one his Generals because the General was &#8220;out of touch&#8221; with his troops.\u00a0 In Lincoln&#8217;s words:<\/p>\n<blockquote><p>He [General Freemont] is losing the confidence of men near him, whose support any man in his position must have to be successful.\u00a0 His cardinal mistake is that he isolates himself, and allows nobody to see him; and by which he does not know what is going on in the very matter he is dealing with.<\/p>\n<p>Lincoln on Leadership, page 14<\/p><\/blockquote>\n<p>Lincoln&#8217;s letter, an excerpt of which you find above, is instructive as it is very pointed: Lincoln is teaching while he is correcting.\u00a0\u00a0 This is a subtle but strong hallmark of a good leader.<\/p>\n<h2>Genchi Genbutsu<\/h2>\n<p>To illustrate the concept of Genchi Genbutsu, Taiichi Ohno does this well through a distinction he makes between Facts versus Data.\u00a0 In his words,<\/p>\n<blockquote><p>&#8220;The root cause of any problem is the key to a lasting solution,&#8221; Ohno used to say.\u00a0 He constantly emphasized the importance of <a title=\"go and see\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\"><em>genchi genbutsu<\/em><\/a>, or going to the source,&#8217; and clarifying the problem with one&#8217;s own eyes.\u00a0&#8220;Data&#8217; is of course important in manufacturing,&#8221; he often remarked, &#8220;but I place greatest emphasis on facts.'&#8221;<\/p><\/blockquote>\n<p>Data is a degree removed from the actual place where the phenomena is happening.\u00a0 In other words, there is a big &#8212; but subtle &#8212; difference between data that shows how often a machine fails versus being present at the machine and observing it failing.\u00a0 Genchi Genbutsu is about being there and observing the phenomena while it is happening.<\/p>\n<p>Taiichi Ohno placed a greater value on being where the work is done and where value is added.\u00a0 Whereas data is often on a computer screen or on paper.\u00a0 He preferred to be at the source of the phenomena.<\/p>\n<h2>Management By Walking Around is not Genchi Genbutsu<\/h2>\n<p>Peters, a former Mckinsey-ite, once put forth the notion of Management By Walking Around (MBWA).\u00a0\u00a0 Management by Walking Around is more about &#8220;visiting&#8221; and being seen by the people.\u00a0 The intention is, in my view, quite superficial.<\/p>\n<p>On the other hand, Genchi Genbutsu is about knowing, experiencing, and building empathy for those who are in the <a href=\"https:\/\/staging.opexlearning.com\/resources\/the-gemba-is-the-dojo\/422\/\">Gemba<\/a>.\u00a0 The spirit of Genchi Genbutsu is about knowing first-hand what happens in the <a href=\"https:\/\/staging.opexlearning.com\/resources\/the-gemba-is-the-dojo\/422\/\">Gemba<\/a> by actually being in the <a href=\"https:\/\/staging.opexlearning.com\/resources\/the-gemba-is-the-dojo\/422\/\">Gemba<\/a> and participating in the Gemba.\u00a0 The difference is subtle, but stark.<\/p>\n<p>Tom Peters MBWA is not Genchi Genbutsu.<\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>A great Genchi Genbutsu Example is Abraham Lincoln and Leadership. This article shows how he applied &#8220;go and see&#8221;. I just finished reading the book Lincoln on Leadership. I found it to be an excellent book, highlighting the leadership lessons that made Lincoln one of the most revered and respected people in the world. I [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":11465,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[120],"tags":[434],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Genchi Genbutsu Example: Abraham Lincoln and Leadership<\/title>\n<meta name=\"description\" content=\"A great Genchi Genbutsu Example is Abraham Lincoln and Leadership. 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