{"id":463,"date":"2008-02-02T15:16:27","date_gmt":"2008-02-02T22:16:27","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/463\/attitude-and-the-pyschology-of-queueing"},"modified":"2014-10-03T23:52:03","modified_gmt":"2014-10-04T04:52:03","slug":"attitude-and-the-pyschology-of-queueing","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/attitude-and-the-pyschology-of-queueing\/463\/","title":{"rendered":"Attitude While Waiting and Psychology of Queueing"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>Attitude While Waiting and Psychology of Queueing is the topic of this article. This is exactly what we learn in a recent movie I saw.<\/p>\n<p>I took the kids to see a movie at a nearby dollar theater many weeks ago.\u00a0 We saw <a href=\"http:\/\/www.imdb.com\/title\/tt0457419\/\">Mr. Magorium&#8217;s Wonder Emporium<\/a> and some parts of that movie has stayed with me.\u00a0 I thought that the movie was actually very good: it was an overall very good feel-good movie, with a very good message.\u00a0 One key take-away for me was the role of a good attitude and how that can make a big, big difference in life.<\/p>\n<p>You can also view all 40+ articles on <a title=\"articles on queueing theory\" href=\"https:\/\/staging.opexlearning.com\/resources\/queueing-theory\/\">Queueing Theory<\/a>.<\/p>\n<h2>Pyschology of Queueing &#8211; Psychology of Waiting Lines<\/h2>\n<p>Mr. Magorium puts a twist on the <a title=\"psychology of queueing and waiting lines\" href=\"https:\/\/staging.opexlearning.com\/resources\/queueing-theory-part-4\/195\/\">Psychology of Queueing<\/a>.\u00a0 Below are the the non-exhaustive, but general principles of the Psychology of Queueing:<\/p>\n<ol>\n<li>Unoccupied time feels longer than occupied time.<\/li>\n<li>Process-waits feel longer than in-process waits.<\/li>\n<li>Anxiety makes waits seem longer.<\/li>\n<li>Uncertain waits seem longer than known, finite waits.<\/li>\n<li>Unfair waits are longer than equitable waits.<\/li>\n<li>The more valuable the service, the longer the customer is willing to wait.<\/li>\n<li>Solo waits feel longer than group waits.<\/li>\n<\/ol>\n<p>In one scene, Mahoney (Natalie Portman) takes Magorium (Dustin Hoffman) to a clock store so they can listen to all the clocks strike 12:00.\u00a0 Mahoney (Natalie Portman)\u00a0 whispers they only have 37 seconds until the clocks strike 12:00 and all they have to do is wait.\u00a0 Mr. Magorium (Dustin Hoffman) corrects her, saying that it&#8217;s 37 seconds to breathe, reflect, enjoy, regenerate, dream.<\/p>\n<blockquote><p>&#8220;Thirty-seven seconds well used is a lifetime,&#8221; he says.<\/p><\/blockquote>\n<p>I think that&#8217;s a great lesson for all of us.\u00a0 Granted, in our life, we will have cumulatively waited for 2-3 years by the time we die.\u00a0 We can complain and be cranky for all that time, or we can have an attitude of hope and joy.\u00a0 Those in the background of these innefficient systems can continue to work at making the system more efficient, simpler, elegant, and customer-friendly.\u00a0 But, in the mean time, we can choose to use our waiting time well.<\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Attitude While Waiting and Psychology of Queueing is the topic of this article. This is exactly what we learn in a recent movie I saw. I took the kids to see a movie at a nearby dollar theater many weeks ago.\u00a0 We saw Mr. Magorium&#8217;s Wonder Emporium and some parts of that movie has stayed [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":10943,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[29],"tags":[641,643,642,640],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Attitude While Waiting and Psychology of Queueing<\/title>\n<meta name=\"description\" content=\"Attitude While Waiting and Psychology of Queueing is what we can learn from Mr. Magoriom&#039;s Wonder Emporium. 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