{"id":2896,"date":"2010-06-19T04:17:01","date_gmt":"2010-06-19T11:17:01","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/?p=2896"},"modified":"2020-09-06T20:13:12","modified_gmt":"2020-09-07T01:13:12","slug":"genchi-genbutsu-go-and-see-part-1","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/","title":{"rendered":"Genchi Genbutsu: Data versus Facts"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-16140\" src=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2010\/06\/genchi_genbutsu.png\" alt=\"genchi genbutsu, go and see, lean manufacturing\" width=\"350\" height=\"130\" srcset=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2010\/06\/genchi_genbutsu.png 350w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2010\/06\/genchi_genbutsu-300x111.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>Note: Check out my <strong><a title=\"podcast with eric ries on leanstartup and toyota production system\" href=\"https:\/\/staging.opexlearning.com\/resources\/shmula-podcast-1-eric-ries-leanstartup-interview\/15458\/\">podcast with Eric Ries<\/a><\/strong> on the influence of the Toyota Production System on his work.<\/p>\n<p>In Lean Management <a title=\"genchi genbutsu facts versus data\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-3\/2905\/\">Go and See<\/a> is more of a <a title=\"lean as a management system\" href=\"https:\/\/staging.opexlearning.com\/resources\/taiichi-ohno-on-lean-leadership\/9274\/\">management mindset<\/a> than a technique or tool applied. To contrast, here are two approaches to learning about and solving problems (these are general comments):<\/p>\n<ul>\n<li><strong>In the West<\/strong>: problems are learned about and solved in a conference room or in a boardroom; there is distance. Decisions are made from a powerpoint presentation and excel spreadsheets.<\/li>\n<li><strong>In the East:<\/strong> problems are learned about and solved where it actually happens; in manufacturing, fulfillment and distribution, and like occupations &#8211; that means on the factory or shop floor.<\/li>\n<\/ul>\n<p>In general, data and conclusions codified in powerpoint presentations are steps removed from the actual phenomena. In Lean Thinking, this brings up the difference between Facts and Data.<\/p>\n<ul>\n<li><strong>Facts<\/strong>: Facts are actual experience; when a machine fails and you are there observing the machine <em><strong>as it fails<\/strong>, <\/em>then you can consider that a fact. When you are observing customers shop at a retail outlet and you observe, first hand, a customer choosing &#8220;x&#8221; versus &#8220;y&#8221;, that first hand experience is a fact.<\/li>\n<li><strong>Data: <\/strong>On \u00a0the other hand, looking at a powerpoint presentation or excel spreadsheet that shows how many times a machine failed is considered data. Reading a powerpoint or excel spreadsheet at how often a customer chooses &#8220;x&#8221; versus &#8220;y&#8221; is data.<\/li>\n<\/ul>\n<div align=\"center\">\r\n<table cellpadding=\"0\" style=\"width: 819px;\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 228px;\">\r\n<ul>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-lean\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-lean\/', 'What is Lean?');\" title=\"what is lean manufacturing or lean management?\">What is Lean?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-heijunka\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-heijunka\/', 'What is Heijunka?');\" title=\"what is heijunka in lean manufacturing\">What is Heijunka?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-andon-in-the-toyota-production-system\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-andon-in-the-toyota-production-system\/', 'What is Andon cord?');\" title=\"what is andon in lean manufacturing and the toyota production system\">What is Andon cord?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-poka-yoke\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-poka-yoke\/', 'What is Poka Yoke?');\" title=\"define poka yoke\">What is Poka Yoke?<\/a><\/li>\r\n<li><a href=\"\/?s=kaizen\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/?s=kaizen', 'What is Kaizen?');\" title=\"what is kaizen in lean manufacturing and the toyota production system\">What is Kaizen?<\/a><\/li>\r\n<li><a href=\"\/resources\/batch-and-queue-or-single-piece-flow\/270\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/batch-and-queue-or-single-piece-flow\/270\/', 'What is One Piece Flow?');\" title=\"what is one piece flow, single piece flow in lean manufacturing\">What is One Piece Flow?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-kanban\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-kanban\/', 'What is Kanban?');\" title=\"what is kanban in lean manufacturing\">What is Kanban?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-push-vs-pull-strategy\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-push-vs-pull-strategy\/', 'What is Pull versus Push?');\" title=\"what is push vs pull strategy?\">What is Pull versus Push?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-just-in-time-manufacturing\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-just-in-time-manufacturing\/', 'What is Just in Time?');\" title=\"what is just in time manufacturing in lean production\">What is Just in Time?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-smed-and-quick-changeover\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-smed-and-quick-changeover\/', 'What is SMED?');\" title=\"what is smed, single minute exchange of dies, and quick changeover in lean manufacturing\">What is SMED?<\/a><\/li>\r\n<li><a href=\"\/resources\/the-toyota-a3-report\/363\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/the-toyota-a3-report\/363\/', 'What is a Toyota A3 Report?');\" title=\"what is toyota a3 report in lean manufacturing?\">What is a Toyota A3 Report?<\/a><\/li>\r\n<li><a href=\"\/resources\/5s\/180\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/5s\/180\/', 'What is 5S?');\" title=\"what is 5S in lean manufacturing and the toyota production system\">What is 5S?<\/a><\/li>\r\n<li><a href=\"\/resources\/manage-for-daily-improvement-lean-manufacturing-system\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/manage-for-daily-improvement-lean-manufacturing-system\/', 'What is Shop Floor Management?');\" title=\"what is lean shop floor management all about?\">What is Shop Floor<br \/>Management?<\/a><\/li>\r\n<li><a href=\"\/resources\/what-is-kata-process-improvement\/22073\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/what-is-kata-process-improvement\/22073\/', 'What is Kata?');\" title=\"What is Improvement Kata?\">What is Kata?<\/a><\/li>\r\n<li><a href=\"\/resources\/the-theory-of-constraints-the-fundamentals\/2632\/\">What is the Theory of Constraints (TOC)?<\/a><\/li>\r\n<\/ul>\r\n<\/td>\r\n<td style=\"width: 337px;\">\r\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15757 size-full\" src=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/11\/toyota-house-production-system-lean.gif\" alt=\"the toyota house, lean manufacturing\" width=\"400\" height=\"379\" \/><\/p>\r\n<\/td>\r\n<td style=\"width: 254px;\">\r\n<ul>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-lean-leadership\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-lean-leadership\/', 'What is Lean Leadership?');\" title=\"what does lean leadership mean?\">What is Lean Leadership?<\/a><\/li>\r\n<li><a href=\"\/resources\/respect-for-people-principle-lean-management\/14553\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/respect-for-people-principle-lean-management\/14553\/', 'What is Respect for People?');\" title=\"what is respect for people in lean manufacturing\">What is Respect for People?<\/a><\/li>\r\n<li><a href=\"\/resources\/root-cause-analysis\/172\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/root-cause-analysis\/172\/', 'What is the 5 Whys?');\" title=\"what are the 5 whys and root cause analysis in lean manufacturing\">What is the 5 Whys?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-takt-time\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-takt-time\/', 'What is Takt Time?');\" title=\"What is Takt Time in the Toyota Production System?\">What is Takt Time?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/', 'What is Gemba?');\" title=\"what is gemba? what is a gemba walk?\">What is Gemba?<\/a><\/li>\r\n<li><a href=\"\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/genchi-genbutsu-go-and-see-part-1\/2896\/', 'What is Genchi Genbutsu?');\" title=\"genchi genbutsu, go and see, lean manufacturing\">What is Genchi Genbutsu?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-standard-work\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-standard-work\/', 'What is Standard Work?');\" title=\"what is standard work or standardized work in the toyota production system?\">What is Standard Work?<\/a><\/li>\r\n<li><a href=\"\/resources\/pdca-cycle-or-pdsa-cycle-which-is-right\/13653\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/pdca-cycle-or-pdsa-cycle-which-is-right\/13653\/', 'What is Plan-Do-Check-Act?');\" title=\"what is PDCA in lean manufacturing and the toyota production system\">What is Plan-Do-Check-Act?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-value-stream-mapping\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-value-stream-mapping\/', 'What is Value Stream Mapping?');\" title=\"what is value stream mapping and its benefits\">What is Value Stream Mapping?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-visual-management\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-visual-management\/', 'What is Visual Management?');\" title=\"what is visual management in lean manufacturing\">What is Visual Management?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-mura-muri-muda\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-mura-muri-muda\/', 'What is Mura, Muri, Muda?');\" title=\"what is mura, muri, muda in toyota production system?\">What is Mura, Muri, Muda?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-jidoka\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-jidoka\/', 'What is Jidoka?');\" title=\"what is jidoka in lean manufacturing\">What is Jidoka?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-hoshin-kanri-in-lean-manufacturing\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-hoshin-kanri-in-lean-manufacturing\/', 'What is Hoshin Kanri?');\" title=\"what is hoshin kanri in lean manufacturing\">What is Hoshin Kanri?<\/a><\/li>\r\n<li><a href=\"\/resources\/?s=lean+startup\">What is Lean Startup?<\/a><\/li>\r\n<li><a href=\"\/resources\/what-is-the-role-of-the-waterspider-in-lean-manufacturing\/22565\/\">What is a Water Spider?<\/a><\/li>\r\n<li><a href=\"\/resources\/what-is-cellular-manufacturing\/23483\/\">What is Cellular Manufacturing?<\/a><\/li>\r\n<\/ul>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\n<hr \/>\n<p>Other articles in the Genchi Genbutsu Series:<\/p>\n<ol>\n<li><a title=\"genchi genbutsu, data versus facts\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\">Genchi Genbutsu: Data versus Facts<\/a><\/li>\n<li><a title=\"develop better judgment, genchi genbutsu\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-2\/2899\/\">Genchi Genbutsu: Develop Better Judgment<\/a><\/li>\n<li><a title=\"see problem clearly by using genchi genbutsu\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-3\/2905\/\">Genchi Genbutsu: See the Problem Clearly<\/a><\/li>\n<li><a title=\"develop empathy by applying genchi genbutsu\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-4\/2909\/\">Genchi Genbutsu: Develop Empathy<\/a><\/li>\n<li><a title=\"develop leaders through genchi genbutsu\" href=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-5\/2912\/\">Genchi Genbutsu: Helps us to Develop Others<\/a><\/li>\n<\/ol>\n<hr \/>\n<p>Both data and facts are needed. But, there is a bias toward Facts in Lean Thinking for four major reasons:<\/p>\n<ol>\n<li>Genchi Genbutsu develops your judgment: &#8220;Go and See&#8221; helps you make better decisions.<\/li>\n<li>Genchi Genbutsu helps you build agreement and\u00a0consensus: &#8220;Go and See&#8221; helps you form agreement, get people on the &#8220;same page&#8221;, and agree on the problem.<\/li>\n<li>Genchi Genbutsu helps you develop empathy: &#8220;Go and See&#8221; helps you link high-level thinking with on-the-ground implementation; it helps you &#8220;feel with&#8221; the people, which then helps you make better decisions and test hypothesis quicker.<\/li>\n<li>Genchi Genbutsu helps you develop other people: &#8220;Go and See&#8221; helps you empower others by stretching them, by teaching them, by helping them with practical application of theory.<\/li>\n<\/ol>\n<p>In a series of blog posts on Genchi Genbutsu, I&#8217;ll cover each of the items above. Stay tuned.<\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Note: Check out my podcast with Eric Ries on the influence of the Toyota Production System on his work. In Lean Management Go and See is more of a management mindset than a technique or tool applied. To contrast, here are two approaches to learning about and solving problems (these are general comments): In the [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":11455,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[120],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Genchi Genbutsu: Data versus Facts in Lean<\/title>\n<meta name=\"description\" content=\"Lean Management Go and See is also known as Genchi Genbutsu. 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Data versus Facts is an aspect of Lean that is important.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\" \/>\n<meta property=\"og:site_name\" content=\"OpEx Learning\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/get.shmula\" \/>\n<meta property=\"article:published_time\" content=\"2010-06-19T11:17:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-07T01:13:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2010\/06\/perspective-genchi-genbutsu-go-and-see.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"360\" \/>\n\t<meta property=\"og:image:height\" content=\"208\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Uday Kawar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@shmula\" \/>\n<meta name=\"twitter:site\" content=\"@shmula\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Uday Kawar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\",\"url\":\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\",\"name\":\"Genchi Genbutsu: Data versus Facts in Lean\",\"isPartOf\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2010\/06\/perspective-genchi-genbutsu-go-and-see.jpg\",\"datePublished\":\"2010-06-19T11:17:01+00:00\",\"dateModified\":\"2020-09-07T01:13:12+00:00\",\"author\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/#\/schema\/person\/9335b5223b67189b35bda7d6be11c3fd\"},\"description\":\"Lean Management Go and See is also known as Genchi Genbutsu. 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