{"id":2791,"date":"2010-07-04T04:46:31","date_gmt":"2010-07-04T11:46:31","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/?p=2791"},"modified":"2014-10-18T12:49:39","modified_gmt":"2014-10-18T17:49:39","slug":"lean-consumption-continually-aggregate-solutions","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/lean-consumption-continually-aggregate-solutions\/2791\/","title":{"rendered":"Lean Service Examples: Aggregate Services and Solutions"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>The sixth principle in Lean Services allows us to demonstrate a lean service examples\u00a0(or Lean for Service Operations is<sup class='footnote'><a href='#fn-2791-1' id='fnref-2791-1' onclick='return fdfootnote_show(2791)'>1<\/a><\/sup>: <strong>Continually aggregate solutions to reduce the customer&#8217;s time and hassle.<\/strong><\/p>\n\n<p>Because consumers and customers are utilizing services from more and more service providers, why can&#8217;t service providers aggregate their services to the benefit of the customer? This question rests on the principle that reducing wait time and hassle for the customer is a good thing. \u00a0Womack and Jones then make this point:<\/p>\n<blockquote><p>For example, why\u00a0can&#8217;t a single provider solve your computation\u00a0and communication problems by evaluating\u00a0your specific needs and then determining the\u00a0best equipment, software, and services?<\/p>\n<p>The\u00a0provider could then obtain, install, maintain,\u00a0upgrade, and replace the required items for a\u00a0standard fee, with no unpaid work or hassle for\u00a0you. And why can&#8217;t another solution provider\u00a0put the vehicles in your driveway, then maintain,\u00a0repair, and dispose of them as appropriate,\u00a0for a simple usage fee, without consuming\u00a0any of your time or attention?<\/p><\/blockquote>\n<p>While the Lean for Service Operations mindset has not been widely adopted, it&#8217;s easy to see the innovations that can come from this type of thinking.<\/p>\n<p>In the next post and final post, I&#8217;ll summarize and show a Before and After <a href=\"https:\/\/staging.opexlearning.com\/resources\/lean-consumption-a-summary\/2808\/\">Case Study of Lean for Service Operations<\/a>.<\/p>\n<div class='footnotes' id='footnotes-2791'>\n<div class='footnotedivider'><\/div>\n<ol>\n<li id='fn-2791-1'> the principles of Lean for Service Operations are: Solve the customer&#8217;s problem completely by insuring that all the goods and services work, and work together, Don&#8217;t waste the customer&#8217;s time, Provide exactly what the customer wants, Provide what&#8217;s wanted exactly where it&#8217;s wanted, Provide what&#8217;s wanted where it&#8217;s wanted exactly when it&#8217;s wanted, Continually aggregate solutions to reduce the customer&#8217;s time and hassle. <span class='footnotereverse'><a href='#fnref-2791-1'>&#8617;<\/a><\/span><\/li>\n<\/ol>\n<\/div>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>The sixth principle in Lean Services allows us to demonstrate a lean service examples\u00a0(or Lean for Service Operations is1: Continually aggregate solutions to reduce the customer&#8217;s time and hassle. Because consumers and customers are utilizing services from more and more service providers, why can&#8217;t service providers aggregate their services to the benefit of the customer? [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":9873,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[613],"tags":[322],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lean Service Examples: Aggregate Services<\/title>\n<meta name=\"description\" content=\"Lean service examples in operations are unique and what is needed is sometimes different than what is need in manufacturing.\" \/>\n<meta name=\"robots\" content=\"noindex, 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