{"id":2787,"date":"2010-07-02T04:47:20","date_gmt":"2010-07-02T11:47:20","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/?p=2787"},"modified":"2014-10-18T12:46:24","modified_gmt":"2014-10-18T17:46:24","slug":"lean-consumption-provide-what-where-and-when-it-is-wanted","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/lean-consumption-provide-what-where-and-when-it-is-wanted\/2787\/","title":{"rendered":"Lean for Service Training: Provide to the Customer What they want, Where they want it, and When"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>The fifth principle in Lean for Service Training\u00a0(or Lean for Service Operations is<sup class='footnote'><a href='#fn-2787-1' id='fnref-2787-1' onclick='return fdfootnote_show(2787)'>1<\/a><\/sup>: <strong>Provide exactly what the customer wants, where it is wanted, and when it is wanted.<\/strong><\/p>\n\n<p>This principle rests on the notion of close coordination of service providers; where multi-firm organizations work closely together to provide what is wanted and when it is wanted.<\/p>\n<p>But, currently, purchasing something the way we want it, how we want it, and when we want usually means it has to be &#8220;custom made&#8221;. And, as with anything custom, that service or merchandise can be quite expensive.<\/p>\n<p>The way to make this work is through the application of the next and last principle in Lean for Service Operations: <a title=\"lean for service operations\" href=\"https:\/\/staging.opexlearning.com\/resources\/lean-consumption-continually-aggregate-solutions\/2791\/\">continually aggregate solutions to reduce the customer&#8217;s time and hassle<\/a>.<\/p>\n<div class='footnotes' id='footnotes-2787'>\n<div class='footnotedivider'><\/div>\n<ol>\n<li id='fn-2787-1'> the principles of Lean for Service Operations are: Solve the customer&#8217;s problem completely by insuring that all the goods and services work, and work together, Don&#8217;t waste the customer&#8217;s time, Provide exactly what the customer wants, Provide what&#8217;s wanted exactly where it&#8217;s wanted, Provide what&#8217;s wanted where it&#8217;s wanted exactly when it&#8217;s wanted, Continually aggregate solutions to reduce the customer&#8217;s time and hassle. <span class='footnotereverse'><a href='#fnref-2787-1'>&#8617;<\/a><\/span><\/li>\n<\/ol>\n<\/div>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>The fifth principle in Lean for Service Training\u00a0(or Lean for Service Operations is1: Provide exactly what the customer wants, where it is wanted, and when it is wanted. This principle rests on the notion of close coordination of service providers; where multi-firm organizations work closely together to provide what is wanted and when it is [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":9866,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[613],"tags":[322],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lean for Service Training: What, Where, and When<\/title>\n<meta name=\"description\" content=\"Lean for Service Training: What, Where, and When - 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