{"id":13449,"date":"2014-04-01T11:02:22","date_gmt":"2014-04-01T16:02:22","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/?p=13449"},"modified":"2014-10-09T20:43:13","modified_gmt":"2014-10-10T01:43:13","slug":"visual-management-at-a-hotel","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/visual-management-at-a-hotel\/13449\/","title":{"rendered":"Visual Management at a Hotel"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>Don&#8217;t you hate it when you attempt to get a fork from a condiment stand, but end up picking up a spoon? Has that ever happened to you? I hope I&#8217;m not alone in this one. Well, at a recent hotel stay, I experienced simple and powerful visual management that completely prevented me from making this common error.<\/p>\n\n<p>I&#8217;ve been staying at many hotels recently. At one recent stay at a Hilton Hotel (The Hampton Brand), I noticed something refreshing, instructive, and actually helpful: simple visual management in the breakfast lobby.<\/p>\n<p>The Hampton is nice because they provide a good breakfast, so I can quickly go in there, grab something, then head to work. During one of those hectic mornings, I quickly went in, looked for the oatmeal, grabbed my bowl, grabbed a spoon, then began eating.<\/p>\n<p>Then, it dawned on me: I knew exactly where to go for my bowl and spoon, even though this was the first time I had stayed at this hotel. And, instead of picking up a fork or a knife, I actually picked the utensil I meant to get &#8211; a spoon!<\/p>\n<p>That&#8217;s the power of visual management.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13450\" alt=\"visual management at a hotel\" src=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/utensil-visual-management-e1396366789240.jpg\" width=\"640\" height=\"480\" srcset=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/utensil-visual-management-e1396366789240.jpg 640w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/utensil-visual-management-e1396366789240-600x450.jpg 600w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/utensil-visual-management-e1396366789240-300x225.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>So, what&#8217;s the beauty of this?<\/p>\n<h2>Principles of Visual Management<\/h2>\n<p>The benefits of visual management are the following:<\/p>\n<ul>\n<li>Visual Management allows us to self-order and self-organize<\/li>\n<li>Visual Management is self-explanatory &#8211; that is, a human doesn&#8217;t need to be present in the workplace to explain what&#8217;s going on.<\/li>\n<li>Visual Management allows for obvious and self-improvement.<\/li>\n<\/ul>\n<p>The example from the Hilton satisfies all 3 criteria above. So simple and so effective.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13452\" alt=\"hospitality industry lean six sigma\" src=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-spoons-forks-e1396366667749.jpg\" width=\"640\" height=\"480\" srcset=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-spoons-forks-e1396366667749.jpg 640w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-spoons-forks-e1396366667749-600x450.jpg 600w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-spoons-forks-e1396366667749-300x225.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13451\" alt=\"hotel case study lean six sigma\" src=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-in-hotel-hospitality-e1396366722384.jpg\" width=\"640\" height=\"480\" srcset=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-in-hotel-hospitality-e1396366722384.jpg 640w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-in-hotel-hospitality-e1396366722384-600x450.jpg 600w, https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/04\/visual-management-in-hotel-hospitality-e1396366722384-300x225.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Don&#8217;t you hate it when you attempt to get a fork from a condiment stand, but end up picking up a spoon? Has that ever happened to you? I hope I&#8217;m not alone in this one. Well, at a recent hotel stay, I experienced simple and powerful visual management that completely prevented me from making [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":13450,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[147],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Visual Management at a Hotel - Hospitality Industry Lean Six Sigma<\/title>\n<meta name=\"description\" content=\"Visual Management at a Hotel explains how simple visual management can help improve the customer experience. 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