{"id":11376,"date":"2013-06-29T01:36:22","date_gmt":"2013-06-29T06:36:22","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/?p=11376"},"modified":"2013-06-29T01:36:22","modified_gmt":"2013-06-29T06:36:22","slug":"ben-and-jerrys-factory-tour","status":"publish","type":"post","link":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/","title":{"rendered":"Ben and Jerry&#8217;s Factory Tour [video]"},"content":{"rendered":"<p>Ben and Jerry&#8217;s Ice Cream is a pretty fascinating organization. Not only do they make great tasting ice cream, but they sincerely care about the customer. Case in point: when customers write Ben and Jerry&#8217;s with a complaint, the customer is invited to their Waterbury, Vermont factory for a Ben and Jerry&#8217;s Factory Tour. This is both a gesture of goodwill and also one of education &#8211; teaching customers how ice cream is made and how much love Ben and Jerry&#8217;s put into their ice cream manufacturing.<\/p>\n<p>So, you want to learn how ice cream is made? Watch the video below. As you do so, look out for the following:<\/p>\n<ul>\n<li><span style=\"line-height: 13px;\">How does Ben and Jerry&#8217;s use visual management?<\/span><\/li>\n<li>Do you see evidence of Kanban?<\/li>\n<\/ul>\n<p>Enjoy.<\/p>\n\n<div align=\"center\"><object width=\"640\" height=\"360\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\"><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><param name=\"src\" value=\"\/\/www.youtube.com\/v\/9gs5IyfrBXs?version=3&amp;hl=en_US&amp;rel=0\" \/><param name=\"allowfullscreen\" value=\"true\" \/><embed width=\"640\" height=\"360\" type=\"application\/x-shockwave-flash\" src=\"\/\/www.youtube.com\/v\/9gs5IyfrBXs?version=3&amp;hl=en_US&amp;rel=0\" allowFullScreen=\"true\" allowscriptaccess=\"always\" allowfullscreen=\"true\" \/><\/object><\/div>\n\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Ben and Jerry&#8217;s Ice Cream is a pretty fascinating organization. Not only do they make great tasting ice cream, but they sincerely care about the customer. Case in point: when customers write Ben and Jerry&#8217;s with a complaint, the customer is invited to their Waterbury, Vermont factory for a Ben and Jerry&#8217;s Factory Tour. This [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":11377,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[672],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ben and Jerry&#039;s Factory Tour [video]<\/title>\n<meta name=\"description\" content=\"Ben and Jerry&#039;s Factory Tour is fascinating. They care about the customer and teach ice cream manufacturing methods\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ben and Jerry&#039;s Factory Tour [video]\" \/>\n<meta property=\"og:description\" content=\"Ben and Jerry&#039;s Factory Tour is fascinating. They care about the customer and teach ice cream manufacturing methods\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/\" \/>\n<meta property=\"og:site_name\" content=\"OpEx Learning\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/get.shmula\" \/>\n<meta property=\"article:published_time\" content=\"2013-06-29T06:36:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"480\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Uday Kawar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@shmula\" \/>\n<meta name=\"twitter:site\" content=\"@shmula\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Uday Kawar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/\",\"url\":\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/\",\"name\":\"Ben and Jerry's Factory Tour [video]\",\"isPartOf\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg\",\"datePublished\":\"2013-06-29T06:36:22+00:00\",\"dateModified\":\"2013-06-29T06:36:22+00:00\",\"author\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/#\/schema\/person\/9335b5223b67189b35bda7d6be11c3fd\"},\"description\":\"Ben and Jerry's Factory Tour is fascinating. They care about the customer and teach ice cream manufacturing methods\",\"breadcrumb\":{\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#primaryimage\",\"url\":\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg\",\"contentUrl\":\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg\",\"width\":480,\"height\":360,\"caption\":\"factory tour ben and jerry's video\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/staging.opexlearning.com\/resources\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Videos\",\"item\":\"https:\/\/staging.opexlearning.com\/resources\/videos\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Virtual Factory Tour\",\"item\":\"https:\/\/staging.opexlearning.com\/resources\/videos\/virtual-factory-tour\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Ben and Jerry&#8217;s Factory Tour [video]\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/#website\",\"url\":\"https:\/\/staging.opexlearning.com\/resources\/\",\"name\":\"OpEx Learning\",\"description\":\"Lean Six Sigma. Simplified.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/staging.opexlearning.com\/resources\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/#\/schema\/person\/9335b5223b67189b35bda7d6be11c3fd\",\"name\":\"Uday Kawar\"}]}<\/script>\n<meta property=\"og:video\" content=\"https:\/\/www.youtube.com\/embed\/9gs5IyfrBXs\" \/>\n<meta property=\"og:video:type\" content=\"text\/html\" \/>\n<meta property=\"og:video:duration\" content=\"133\" \/>\n<meta property=\"og:video:width\" content=\"480\" \/>\n<meta property=\"og:video:height\" content=\"270\" \/>\n<meta property=\"ya:ovs:adult\" content=\"false\" \/>\n<meta property=\"ya:ovs:upload_date\" content=\"2013-06-29T06:36:22+00:00\" \/>\n<meta property=\"ya:ovs:allow_embed\" content=\"true\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ben and Jerry's Factory Tour [video]","description":"Ben and Jerry's Factory Tour is fascinating. They care about the customer and teach ice cream manufacturing methods","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Ben and Jerry's Factory Tour [video]","og_description":"Ben and Jerry's Factory Tour is fascinating. They care about the customer and teach ice cream manufacturing methods","og_url":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/","og_site_name":"OpEx Learning","article_publisher":"https:\/\/www.facebook.com\/get.shmula","article_published_time":"2013-06-29T06:36:22+00:00","og_image":[{"width":480,"height":360,"url":"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg","type":"image\/jpeg"}],"author":"Uday Kawar","twitter_card":"summary_large_image","twitter_creator":"@shmula","twitter_site":"@shmula","twitter_misc":{"Written by":"Uday Kawar","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/","url":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/","name":"Ben and Jerry's Factory Tour [video]","isPartOf":{"@id":"https:\/\/staging.opexlearning.com\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#primaryimage"},"image":{"@id":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#primaryimage"},"thumbnailUrl":"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg","datePublished":"2013-06-29T06:36:22+00:00","dateModified":"2013-06-29T06:36:22+00:00","author":{"@id":"https:\/\/staging.opexlearning.com\/resources\/#\/schema\/person\/9335b5223b67189b35bda7d6be11c3fd"},"description":"Ben and Jerry's Factory Tour is fascinating. They care about the customer and teach ice cream manufacturing methods","breadcrumb":{"@id":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#primaryimage","url":"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg","contentUrl":"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2013\/06\/shmula.jpg","width":480,"height":360,"caption":"factory tour ben and jerry's video"},{"@type":"BreadcrumbList","@id":"https:\/\/staging.opexlearning.com\/resources\/ben-and-jerrys-factory-tour\/11376\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/staging.opexlearning.com\/resources\/"},{"@type":"ListItem","position":2,"name":"Videos","item":"https:\/\/staging.opexlearning.com\/resources\/videos\/"},{"@type":"ListItem","position":3,"name":"Virtual Factory Tour","item":"https:\/\/staging.opexlearning.com\/resources\/videos\/virtual-factory-tour\/"},{"@type":"ListItem","position":4,"name":"Ben and Jerry&#8217;s Factory Tour [video]"}]},{"@type":"WebSite","@id":"https:\/\/staging.opexlearning.com\/resources\/#website","url":"https:\/\/staging.opexlearning.com\/resources\/","name":"OpEx Learning","description":"Lean Six Sigma. Simplified.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/staging.opexlearning.com\/resources\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/staging.opexlearning.com\/resources\/#\/schema\/person\/9335b5223b67189b35bda7d6be11c3fd","name":"Uday Kawar"}]},"og_video":"https:\/\/www.youtube.com\/embed\/9gs5IyfrBXs","og_video_type":"text\/html","og_video_duration":"133","og_video_width":"480","og_video_height":"270","ya_ovs_adult":"false","ya_ovs_upload_date":"2013-06-29T06:36:22+00:00","ya_ovs_allow_embed":"true"},"_links":{"self":[{"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/posts\/11376"}],"collection":[{"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/users\/12327"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/comments?post=11376"}],"version-history":[{"count":0,"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/posts\/11376\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/media\/11377"}],"wp:attachment":[{"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/media?parent=11376"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/categories?post=11376"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.opexlearning.com\/resources\/wp-json\/wp\/v2\/tags?post=11376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}