{"id":15789,"date":"2014-11-04T23:22:37","date_gmt":"2014-11-05T04:22:37","guid":{"rendered":"https:\/\/staging.opexlearning.com\/resources\/?page_id=15789"},"modified":"2020-09-06T20:12:02","modified_gmt":"2020-09-07T01:12:02","slug":"what-is-gemba-and-gemba-walk","status":"publish","type":"page","link":"https:\/\/staging.opexlearning.com\/resources\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/","title":{"rendered":"What is Gemba? Gemba Walk?"},"content":{"rendered":"<div class=\"a296a24fa2fc69ef5487857f02f111e8\" data-index=\"9\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Single Post readerboard -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:inline-block;width:728px;height:90px\"\r\n     data-ad-client=\"ca-pub-8207522353004717\"\r\n     data-ad-slot=\"1144967431\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>What is Gemba is a common question when one is first learning Lean. In this article, I&#8217;ll explain the concept of the <a title=\"what is the place where value is added?\" href=\"https:\/\/staging.opexlearning.com\/resources\/the-gemba-is-the-dojo\/422\/\">Gemba<\/a> and also show what is entailed in a Gemba Walk.<\/p>\n<p>The concept of the Gemba means &#8220;the place where value is added&#8221; &#8211; which means that it&#8217;s the place where the work is done. In North America, the term &#8220;front lines&#8221; is a common term to describe the same concept. There is a related concept in Lean called the <a title=\"stand in a circle exercise is a great lesson on continuous improvement\" href=\"https:\/\/staging.opexlearning.com\/resources\/stand-in-a-circle-5-whys-and-a-call-center\/2160\/\">Gemba Walk<\/a>.<\/p>\n<div align=\"center\">\r\n<table cellpadding=\"0\" style=\"width: 819px;\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 228px;\">\r\n<ul>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-lean\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-lean\/', 'What is Lean?');\" title=\"what is lean manufacturing or lean management?\">What is Lean?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-heijunka\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-heijunka\/', 'What is Heijunka?');\" title=\"what is heijunka in lean manufacturing\">What is Heijunka?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-andon-in-the-toyota-production-system\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-andon-in-the-toyota-production-system\/', 'What is Andon cord?');\" title=\"what is andon in lean manufacturing and the toyota production system\">What is Andon cord?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-poka-yoke\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-poka-yoke\/', 'What is Poka Yoke?');\" title=\"define poka yoke\">What is Poka Yoke?<\/a><\/li>\r\n<li><a href=\"\/?s=kaizen\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/?s=kaizen', 'What is Kaizen?');\" title=\"what is kaizen in lean manufacturing and the toyota production system\">What is Kaizen?<\/a><\/li>\r\n<li><a href=\"\/resources\/batch-and-queue-or-single-piece-flow\/270\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/batch-and-queue-or-single-piece-flow\/270\/', 'What is One Piece Flow?');\" title=\"what is one piece flow, single piece flow in lean manufacturing\">What is One Piece Flow?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-kanban\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-kanban\/', 'What is Kanban?');\" title=\"what is kanban in lean manufacturing\">What is Kanban?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-push-vs-pull-strategy\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-push-vs-pull-strategy\/', 'What is Pull versus Push?');\" title=\"what is push vs pull strategy?\">What is Pull versus Push?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-just-in-time-manufacturing\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-just-in-time-manufacturing\/', 'What is Just in Time?');\" title=\"what is just in time manufacturing in lean production\">What is Just in Time?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-smed-and-quick-changeover\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-smed-and-quick-changeover\/', 'What is SMED?');\" title=\"what is smed, single minute exchange of dies, and quick changeover in lean manufacturing\">What is SMED?<\/a><\/li>\r\n<li><a href=\"\/resources\/the-toyota-a3-report\/363\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/the-toyota-a3-report\/363\/', 'What is a Toyota A3 Report?');\" title=\"what is toyota a3 report in lean manufacturing?\">What is a Toyota A3 Report?<\/a><\/li>\r\n<li><a href=\"\/resources\/5s\/180\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/5s\/180\/', 'What is 5S?');\" title=\"what is 5S in lean manufacturing and the toyota production system\">What is 5S?<\/a><\/li>\r\n<li><a href=\"\/resources\/manage-for-daily-improvement-lean-manufacturing-system\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/manage-for-daily-improvement-lean-manufacturing-system\/', 'What is Shop Floor Management?');\" title=\"what is lean shop floor management all about?\">What is Shop Floor<br \/>Management?<\/a><\/li>\r\n<li><a href=\"\/resources\/what-is-kata-process-improvement\/22073\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/what-is-kata-process-improvement\/22073\/', 'What is Kata?');\" title=\"What is Improvement Kata?\">What is Kata?<\/a><\/li>\r\n<li><a href=\"\/resources\/the-theory-of-constraints-the-fundamentals\/2632\/\">What is the Theory of Constraints (TOC)?<\/a><\/li>\r\n<\/ul>\r\n<\/td>\r\n<td style=\"width: 337px;\">\r\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15757 size-full\" src=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/11\/toyota-house-production-system-lean.gif\" alt=\"the toyota house, lean manufacturing\" width=\"400\" height=\"379\" \/><\/p>\r\n<\/td>\r\n<td style=\"width: 254px;\">\r\n<ul>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-lean-leadership\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-lean-leadership\/', 'What is Lean Leadership?');\" title=\"what does lean leadership mean?\">What is Lean Leadership?<\/a><\/li>\r\n<li><a href=\"\/resources\/respect-for-people-principle-lean-management\/14553\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/respect-for-people-principle-lean-management\/14553\/', 'What is Respect for People?');\" title=\"what is respect for people in lean manufacturing\">What is Respect for People?<\/a><\/li>\r\n<li><a href=\"\/resources\/root-cause-analysis\/172\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/root-cause-analysis\/172\/', 'What is the 5 Whys?');\" title=\"what are the 5 whys and root cause analysis in lean manufacturing\">What is the 5 Whys?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-takt-time\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-takt-time\/', 'What is Takt Time?');\" title=\"What is Takt Time in the Toyota Production System?\">What is Takt Time?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/', 'What is Gemba?');\" title=\"what is gemba? what is a gemba walk?\">What is Gemba?<\/a><\/li>\r\n<li><a href=\"\/resources\/genchi-genbutsu-go-and-see-part-1\/2896\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/genchi-genbutsu-go-and-see-part-1\/2896\/', 'What is Genchi Genbutsu?');\" title=\"genchi genbutsu, go and see, lean manufacturing\">What is Genchi Genbutsu?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-standard-work\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-standard-work\/', 'What is Standard Work?');\" title=\"what is standard work or standardized work in the toyota production system?\">What is Standard Work?<\/a><\/li>\r\n<li><a href=\"\/resources\/pdca-cycle-or-pdsa-cycle-which-is-right\/13653\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/pdca-cycle-or-pdsa-cycle-which-is-right\/13653\/', 'What is Plan-Do-Check-Act?');\" title=\"what is PDCA in lean manufacturing and the toyota production system\">What is Plan-Do-Check-Act?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-value-stream-mapping\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-value-stream-mapping\/', 'What is Value Stream Mapping?');\" title=\"what is value stream mapping and its benefits\">What is Value Stream Mapping?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-visual-management\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-visual-management\/', 'What is Visual Management?');\" title=\"what is visual management in lean manufacturing\">What is Visual Management?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-mura-muri-muda\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-mura-muri-muda\/', 'What is Mura, Muri, Muda?');\" title=\"what is mura, muri, muda in toyota production system?\">What is Mura, Muri, Muda?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-jidoka\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-jidoka\/', 'What is Jidoka?');\" title=\"what is jidoka in lean manufacturing\">What is Jidoka?<\/a><\/li>\r\n<li><a href=\"\/resources\/about-peter-abilla\/what-is-hoshin-kanri-in-lean-manufacturing\/\" onclick=\"__gaTracker('send', 'event', 'outbound-article', '\/about-peter-abilla\/what-is-hoshin-kanri-in-lean-manufacturing\/', 'What is Hoshin Kanri?');\" title=\"what is hoshin kanri in lean manufacturing\">What is Hoshin Kanri?<\/a><\/li>\r\n<li><a href=\"\/resources\/?s=lean+startup\">What is Lean Startup?<\/a><\/li>\r\n<li><a href=\"\/resources\/what-is-the-role-of-the-waterspider-in-lean-manufacturing\/22565\/\">What is a Water Spider?<\/a><\/li>\r\n<li><a href=\"\/resources\/what-is-cellular-manufacturing\/23483\/\">What is Cellular Manufacturing?<\/a><\/li>\r\n<\/ul>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\n<h2>The Gemba Walk<\/h2>\n<p>Here are some quick snippets that explain what the Gemba Walk is versus what a Gemba Walk is not:<\/p>\n<ul>\n<li>Not management by walking around\u009d<\/li>\n<li>Stresses importance of lean activities and use of tools<\/li>\n<li>Begins at the top and works down through the ranks<\/li>\n<li>Each level mentors the other<\/li>\n<li>Opportunity to provide one-on-one mentoring<\/li>\n<li>Rule of Three: Three teaching\/coaching sessions before you discuss performance<\/li>\n<li>Educates management about the way they believe things are\u009d vs. the way things really are\u009d<\/li>\n<\/ul>\n<h3>Principle Elements of a Gemba Walk<\/h3>\n<p>Gemba Walks should be regularly scheduled. The frequency depends on level. Rotate area or activity of focus for every walk,\u00a0such as 5S, zone stability, quality, downtime. The focus should <i>must be\u00a0<\/i><i>on the process and improvement needs!<\/i><\/p>\n<p>Another important element in a proper Gemba Walk are questions. Question supervisors, team leaders, etc. But don&#8217;t just ask question, you must also listen attentively. Sharing what you learned as you walk through the work areas. One suggestion, if useful, is to write a short memo on what you learned and post it for others to see and also follow-up to monitor progress.<\/p>\n<h3>Example Questions to Ask in a Gemba Walk<\/h3>\n<p>Here are a few examples of question to ask during a Gemba Walk:<\/p>\n<p>Questions regarding activity or process:<\/p>\n<ul>\n<li>What is normal in this area? How can you tell?<\/li>\n<li>What would more finite measurements tell us?<\/li>\n<li>What are the team leader and team members supposed to be doing in this situation? Why should they be expected to know that?<\/li>\n<li>How do you know employees are following standard work? What can be done to increase the visual control of the process?<\/li>\n<\/ul>\n<p>Questions regarding <a title=\"sqdc board, safety, quality, delivery, costs\" href=\"https:\/\/staging.opexlearning.com\/resources\/lean-manager-series-business-as-usual\/10398\/\">SQDC board<\/a> data:<\/p>\n<ul>\n<li>Who&#8217;s responsible for updating them?<\/li>\n<li>Do the other employees look at the charts? How often?<\/li>\n<li>What value do the charts have for the employees?<\/li>\n<li>Do our customers ever look at the charts? Do our suppliers?<\/li>\n<li>Do you think the charts have an effect on the overall quality of the parts being produced?<\/li>\n<\/ul>\n<p>Questions associated with sustaining the implementation of a lean practice<\/p>\n<ul>\n<li>What changes must be implemented to measure process and effectiveness?<\/li>\n<li>How will these practices be sustained?<\/li>\n<li>How will you verify these practices?<\/li>\n<\/ul>\n<p>A Sensei&#8217;s Three Questions:<\/p>\n<ol>\n<li>What is the process here?<\/li>\n<li>How do you know it is working?<\/li>\n<li>If yes to #2, what are you doing to improve it?<\/li>\n<\/ol>\n<p>These are just some suggestions. Please modify your approach to what&#8217;s appropriate for your business. Feel free to incorporate anything written here to what makes sense for you.<\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>What is Gemba is a common question when one is first learning Lean. In this article, I&#8217;ll explain the concept of the Gemba and also show what is entailed in a Gemba Walk. The concept of the Gemba means &#8220;the place where value is added&#8221; &#8211; which means that it&#8217;s the place where the work [&hellip;]<\/p>\n","protected":false},"author":12327,"featured_media":15790,"parent":2,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Gemba? Gemba Walk?<\/title>\n<meta name=\"description\" content=\"What is Gemba? A related question is What is Gemba Walk? 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This article describes Gemba and shows what a proper Gemba walk looks like.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.opexlearning.com\/resources\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/\" \/>\n<meta property=\"og:site_name\" content=\"OpEx Learning\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/get.shmula\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-07T01:12:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.opexlearning.com\/resources\/wp-content\/uploads\/2014\/11\/what-is-gemba-shmula-pete-abilla.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"475\" \/>\n\t<meta property=\"og:image:height\" content=\"324\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@shmula\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/staging.opexlearning.com\/resources\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/\",\"url\":\"https:\/\/staging.opexlearning.com\/resources\/about-peter-abilla\/what-is-gemba-and-gemba-walk\/\",\"name\":\"What is Gemba? 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