A Visible Supply Chain can be a competitive advantage. Traceability in the supply chain is one of the most important aspects of the customer
Google Adsense Click-Fraud: Measurement System Analysis and Insufficient Metrics
Google came out today with a click-fraud report, claiming that less than 2% of all clicks on both adwords and adsense are considered click-fraud.
Remembering Milton Friedman
By the time I attended Chicago, Milton Friedman was no longer teaching. But, his presence was still felt and his ideas, more commonly dubbed as "the
SIPOC Diagram: Metrics? What Metrics?
A SIPOC Diagram helps us to determine which metrics matter and which metrics we can afford to ignore. This article discusses the metrics for which a
Why People Visit Amazon.com
During the Christmas season (internally known as "peak season" at Amazon), it helps to review briefly why people visit Amazon.com. Based on
Batch-and-Queue or Single-Piece Flow in Peanut Butter and Jelly Sandwich Making
Batch-and-Queue or Single-Piece Flow in Peanut Butter and Jelly Sandwich Making. Having as large of a family as mine, we need all of our internal
Role of Complexity in Business: The Silent Killer
Complexity in Business can be a silent killer. Yahoo's Peanut Butter Manifesto reminded me of Systems Thinking. In Systems Thinking, there is a
Product Development Process and Application of Little’s Law
A queueing system is a model with the following structure: customers arrive and join a queue to wait for service given by n servers. After receiving
Book Review: Venture Capital and Private Equity a Casebook
I just finished two books on Venture Capital and Private Equity. The first one is Buyout: The Insider's Guide to Buying Your Own Company and the