One of the key lessons in is that the contraint or the bottleneck determines the throughput for the entire system. This means, then, that if we
Ask Mary Poppendieck Anything!
In August 2006, Mary Poppendieck was nice enough to entertain questions from my readers on the topic of Lean for Software. Some great questions were
We Adopted a Baby Girl
Update 2013: Since writing this post, my wife and I have adopted 4 children. We are so blessed and are very lucky to be their parents. Go here
Aza Raskin on Cooperation Throwing Things Over the Fence
In today's post, Aza Raskin tackles a reader's question about Product Management, cooperations with other groups, throwing stuff over the fence, why
Aza Raskin on Google Search Results and How He Invented the Infinite Scroll
In a previous post on Ethnography, I invited Aza Raskin, founder of Humanized and son of Jef Raskin, the inventor of the Macintosh and author of The
Vision in Leadership: Raise the Dust, then Complain About It
Contrary to good leadership, poor leadership involves a lot of blaming. In the Treatise on Principles Concerning Human Knowledge, published in
Poka Yoke in Medicine: War Goggles and Eye Injuries
One Pillar of the Toyota Production System is "Respect for the Human" or, more commonly known outside of Toyota as "Respect for People." This example
Impact of Variability on Process Performance and the Queue
All processes are subject to some variability. More common explanations of variability describes variability as either Common-Cause or
The Basics Perfect or Engendering Loyalty? or Both?
Bijan shared this great, real-world experience of how getting the basics perfect is, in fact, a loyalty driver: his experience? -- with Amazon.com