The Hidden Factory is a term that refers to activities in an operation or standard operating procedure (SOP). A few examples of Hidden Factories are
Overmanaged and Underled is Not Lean Leadership
As I mature and become more aware of the subtleties of business, I am slowly learning the meaning of Leadership. It's clear to me that Overmanaged
Visual Identity Using Icons: The Floppy Disk Save Button
My daughter recently turned 10 years old. So, because her friends have email and communicate via email, I recently helped her obtain an account. In
Team or Staff?
The etymology of words has always been fascinating to me. I'm a student of Leadership and have though often about team dynamics and how to best lead
Everyday Poka-Yoke: Cost of Poor Quality
There is wisdom in the definition of Six Sigma, which is 3.4 defects per one million opportunities (DPMO), allowing for a 1.5 Sigma shift. But, some
Lean for Software Development: Is it a Silver Bullet?
We interviewed Mary Poppendieck in which she answers my reader's questions. Today, she answers a question about Agile being a Sivler Bullet. Here
Lean for Software Transformation: Top Down or Bottom Up
Last week, I invited the readers of shmula to pose questions to Mary [1. Read More Leadership Interviews] and , the authors of Lean Software
Mary Poppendieck Seven Wastes Explanation
Last week, I invited the readers of shmula to pose questions to Mary and Tom Poppendieck [1. Read More Leadership Interviews], the authors of Lean
Featuritis and the Customer Experience
The more I learn and practice ethnography and design-thinking, the more I notice subtle but incredibly frustrating experiences. For example, I had a