It's critically important in any transaction to be able to answer the question where's my stuff or where are we in the process? This requirement is
Abraham Lincoln on Genchi Genbutsu
A great Genchi Genbutsu Example is Abraham Lincoln and Leadership. This article shows how he applied "go and see". I just finished reading the book
Science Behind the Amazon 2 Pizza Teams: Lost-in-Translation with Too Many Cooks in the Kitchen
Sometimes, there are, indeed, too many cooks in the kitchen. Team size can make a big difference in the success of your service or product. What
Fun With The 2×2, Happiness Edition
Following Kevin's Fun With Statistics series, I'll be doing a Fun With The 2x2 Matrix series. In this part of the series, we'll be looking at the
Environmental Lean Solutions: Case Study from Toyota
On average, most business processes are inefficient and create an unhealthy amount of waste: once you learn to see the process waste all around --
Attitude While Waiting and Psychology of Queueing
Attitude While Waiting and Psychology of Queueing is the topic of this article. This is exactly what we learn in a recent movie I saw. I took the
Visual Management and Self-Reliance
One of my primary goals in life is to teach my kids to be eventually good, productive, and self-reliant adults. One area of life-skills that my wife
I’m Nobody Special, But I’m Speaking Anyway
I'm a Lean Six Sigma Conference Speaker. Yes, my face is on the front cover of the brochure. But, little does the audience know that that picture (I'm
Why Humility is Required in the Practice of Lean
I remember a very humbling experience of thinking that I knew how to solve problems and being shown just the opposite by an hourly associate. That