We've adopted four beautiful kids - but I've only documented 3 of them on this blog: Preston, Mylie, Lakin. I need to do Norah; in addition to our
Visualizing Decision Making Complexity
I've written before that there are, at times, too many cooks in the kitchen. In that article, I quantitatively show how the number of communication
A Bracket is a Queue
We're accustomed to viewing queues as serial lines, or people waiting to be served. But, not much thought is given to the shapes of queues. Well,
Same Process, Different Context
The other day, I spent some time with a group within fulfillment and distribution. In speaking with a few of the members of that group, I realized
Happy Workers is the Result of Lean Leadership
One thing I know from experience: when people are given a chance to participate in creating something good, solving a problem, and play a role in
How to Add Value to Business and the World
In Lean Thinking, we use the phrase "value-add" and then qualify that term as taken from the "customer's perspective." While that might be true, it's
Happiness Project – Interview with Gretchen Rubin, Part 2
Gretchen Rubin, the author of The Happiness Project, answers reader's questions - your questions - on this multi-series post on her Happiness
Happiness Project – Interview with Gretchen Rubin, Part 1
Gretchen Rubin, the author of The Happiness Project, answers reader's questions - your questions - on this multi-series post on her Happiness
Ask Gretchen Rubin: The Happiness Interview
We're delighted to have Gretchen Rubin, the author of The Happiness Project, on shmula.com today. This page contains questions from my readers