In a previous Book Review of The Toyota Mindset, I promised to highlight each chapter of that book, showing actual stories from those who associated
Foursquare Checkin Data Forms a Pareto of Where People Shopped
In this edition of Pareto in the Wild, we look at which venues had the most Foursquare Check-ins on the Black Friday after Thanksgiving, otherwise
Taiichi Ohno Quotes: Wastes Hide, Disclose all Mistakes
Enna Publishing was kind enought to send me a The Toyota Mindset, written by Yoshihito Wakamatsu, one of Taiichi Ohno's early employees. In that book,
Hajj: Eid ul-Adha and Queueing at a Massive Scale
Most logistics challenges are doable. Hajj, on the other hand, is a massive logistics headache. But, year after year, for several hundred years now,
Difference Between Manufacturing and Service
There is considerable interest to apply the principles of Lean Manufacturing in the Service Industry - sometimes called Lean Services. The motivation
Shoulders of Giants: Sakichi Toyoda
In keeping with our series of honoring those that came before us and, on which shoulders we stand, today we'll revisit the life of Sakichi Toyoda,
Chasing Value or Chasing Costs
Groupon Chases Costs Not Value. Let me explain. Groupon is the hot collective buying site that provides local merchants access to a massive
Water Consumption Statistics Forms a Pareto Chart
For most of us, it's easy to take water for granted. But in some countries, water is a very precious and scarce resource and that fact should give the
Obvious Advice: GM CEO, Don’t Insult the Customer
GM CEO Insults Customer. Say what? Here's some obvious advice: Don't Insult the Customer. That's good advice for everybody in a company, but that








