In a recent interview with Fortune Magazine, Jim Skinner, the CEO of McDonald's is, explains one of his favorite sayings: It's a lot harder to make
Waste of Over Information and Systemic Wastes
We know that the 7 Wastes of Lean are not equal but they also build off of each other. For example, while overproduction might be present in a
Not Invented Here Attitude and Change Management
The attitude of Not Invented here can kill your change initiative. Organizations, generally speaking, are strange in a sense that they can be
Process Improvement in the Legal Industry: Improving the Practice of Law
We are pleased to have a guest post today by my very good friend, Eric Myers. Eric shares his thoughts about Lean and Six Sigma in the practice of
Zipcar Late Return Penalty and Variability, Utilization, Queueing
Zipcar is a car sharing service that allows one to purchase the benefit of automotive mobility without having to actually buy the vehicle. Unlike
Medical Records Storage: A Kaizen
In early 2007, a friend I met from a conference on which he and I both spoke, shared an interesting project with me. He gave me permission to share
Six Sigma Trademark: Motorola and Google
Last week Google bought Motorola Mobility division for $12.1 Billion dollars. Such a massive deal all p0int to Google primarily interested in
Resistance to Change
In business and in life, resistance to change is expected and is quite common. But, resistance is an especially germane topic for those in the process
Poka Yoke System Design: How To Mistake Proof Your Processes
There are many examples of Poka Yoke. What is important and not discussed much is the foundation of Poka Yoke, which I call Poka Yoke System