There is wisdom in the definition of Six Sigma, which is 3.4 defects per one million opportunities (DPMO), allowing for a 1.5 Sigma shift. But, some
Ford’s Contribution to Just-In-Time
The Just-in-Time (JIT) approach attempts to reduce costs and improve workflow by carefully scheduling material to arrive where needed at the proper
Improving Patient Flow with Lean Healthcare at Flinders Medical Centre
Flinders Medical Centre -- Australia -- implemented Lean over 2.5 years ago and has seen substantial benefit in the way they provide care and the
Lean at Virginia Mason Medical Center
The Virginia Mason Medical Center in Seattle implemented the Toyota Production System in its everyday healthcare operations. This article is
Smooth Flow, Memory Simple, Motion Simple
This article explains how Toyota helps other companies outside of Toyota. There's also some explanation on Smooth Flow and what exactly that
Takt Time in Service Operations: An IRS Tax Operation Example
Takt Time is the maximum allowable time in order to meet demand; Takt Time is the pace by which product is produced and must fall within the Takt Time
Toyota A3 Report Example [video]
Go here to see a video explanation of the A3 and also to get a Toyota A3 Template Download for Free. This article is about the Lean A3 Problem Solving
Genchi Genbutsu and the Toyota 4Runner
This article entitled "Genchi Genbutsu Toyota 4Runner: A Powerful Go and See Example" is a story of how Genchi Genbutsu was applied in the development
Toyota Word of Mouth Marketing
A VP of Marketing from Wiley Publishers wrote me a few weeks ago and offered me a book to review. I asked why and her comment was that she noticed