At work, before you do anything else, go see your customer (internal or external), go see your team or staff - see how they are doing, go see and
Venture Capital and Overproduction
One of the 7 Wastes in the Toyota Production System (Lean) is Overproduction. Within the world of entrepreneurship and venture capital, Overproduction
Solution in Search of a Problem
Most view innovation a big bang type of exercise - or an "aha" moment that came out of nowhere. Indeed, cogito ergo sum - an invention akin to "out
Lean is Easy to Understand, Hard to Do
James Surowiecki [1. source: newyorker.com/talk/financial/2008/05/12/080512ta_talk_surowiecki?printable=true] wrote in the New Yorker a piece about
Don’t Forget: Unhappy Employees Unhappy Customers
Unhappy Employees Unhappy Customers - it's a simply profound statement. Simple, but profound. Of the two major pillars in Lean Thinking, one is
Genchi Genbutsu: Don’t Talk to the Inmates
I write that title with tongue-in-cheek. But, in some cases, corporate leaders act as if employees are inmates and being seen with and talking with
Genchi Genbutsu: Leaders Develop Other Leaders
It's often said that Toyota builds people, then it builds cars. To this end, it's important to consider how Genchi Genbutsu as a principle helps us to
Visual Management: Lawn Mower Maintenance Chart
While shopping at Lowe's, I saw this nice visual management with the aim of answering two questions about lawn mower maintenance: What should I
Lean Culture is about “How”
The Lean subculture talks about the tools of lean, often ignoring principle behind the tool, method, or practice. Another item that is often ignored