Does it Work With Sales? When you understand the Lean philosophy, this question comes to mind. Even though the philosophy is geared to the
Customer Experience: Where Does the Battle Occur?
Study the Battlefield of Customer Experience The battle of competition between business has traditionally depended on several factors. Location,
Kano Model: The Devil is in The Details
Scorched Earth Policy Are you really focusing on the details in your business? So many leaders and entrepreneurs are missing the details that make a
Can Six Sigma Achieve A Better Justice System?
The business of our justice system is ripe for change! Set aside the legal aspects and just focus on the business side of the industry. The fact is,
Are You Ready For A Great Team?
Teamwork! We all know that great success is the result of great teamwork! Individual effort is important to the equation, but individual effort must
How Do I Sell Lean to My Boss?
You know it's going to be a tough meeting. Lean is a mindset and comes from the heart, based on desires to change to improve outcomes. As simple as
Lead With Respect For Better Results
Let's just be frank. Americans are unhappy at work! Recent surveys indicate that 70% of then American work force are disengaged. That means that out
Are You Administratively LEAN? 3 Steps to a Lean Office
You know that your shop floor is extremely lean. It is efficiency in motion and something to be emulated across your industry. The real question is:
Setting the Standard for Lean Quality in Healthcare
We define the word standard as a level of quality or attainment. In the practice of the Lean methodology, that carries significant weight and high









