Call centers are among the most dynamic types of organizations, and the environment in a place like this can be hectic. They require a lot of precise
How Will Lean Look in the Future?
Lean is constantly evolving, and even though it's a relatively new concept, it's already gone through lots of different iterations and phases. Today,
Understanding the Lean Startup Methodology: An Overview
Building a company from the ground up can be a stressful and challenging task, even if you already have experience in running a business. In recent
VIDEO – Kanban Boards Come To Life With Trello
Trello is an web-based application, designed for group collaboration and project management. It organizes multiple projects into boards and at the
Kanban – Boards and Cards Go Digital as a Viral App
Kanban is an approach to process change for organizations, which uses visualization with a Kanban board. It allows a better understanding of work and
How a Lean Organization Can Deal with Unexpected Shrinkages
When you're working in a lean organization, you're normally always striving for expansion and constant improvement. However, that's not always
How to Reinforce Successful Results Without Unnecessary Repetition
Building on what you've learned is one of the core concepts in Six Sigma, and it's important to develop a good intuition for extracting the valuable
Building a New Organization with Continuous Improvement in Mind
Running your organization with continuous improvement on your mind at every step is important, but it's often hard to transfer an already existing
Fundamental Parts of Statistics for a Lean Leader
Statistics is an integral part of lean methodologies, and any leader pursuing a professional development in the lean direction should definitely take